S23 ultra_Now it's a "Hit & Miss" to connect a Usb drive to your phone.

[VidhanTiwari]

I have found another great flaw of Samsung updates (in addition to earlier) nowadays. 

Now when you connect a USB-C storage drive to your phone, S 23 ultra recognise (i.e. connect ) it properly and sometimes does not. The process has become the Luck by chance. 

Thanks samsung for keeping a bad faith of consumers in you, as it always has been.

[Wodehouse]

That's frustrating!

The inconsistent behavior of your Samsung Galaxy S23 Ultra when connecting a USB-C storage drive can be caused by various factors. Possible reasons:

Hardware-Related Issues
1. _USB-C port or cable issues_: The USB-C port on your phone or the cable might be damaged or faulty, causing intermittent connections.
2. _Storage drive compatibility_: The USB-C storage drive might not be fully compatible with your phone, leading to inconsistent connections.

Software-Related Issues
1. _Android or Samsung software glitches_: Temporary software issues or bugs can cause problems with USB-C connections.
2. _Settings or configuration issues_: Incorrect settings or configurations on your phone might be preventing the USB-C storage drive from connecting properly.

Other Possible Causes
1. _Power delivery issues_: The USB-C storage drive might require more power than your phone can deliver, causing intermittent connections.
2. _File system or formatting issues_: The file system or formatting of the USB-C storage drive might be incompatible with your phone, leading to connection issues.

Troubleshooting Steps
1. _Try a different USB-C cable_: Rule out any issues with the cable by trying a different one.
2. _Use a different USB-C storage drive_: Try connecting a different USB-C storage drive to your phone to see if the issue persists.
3. _Restart your phone_: A simple reboot can often resolve temporary software glitches.
4. _Check your phone's settings_: Ensure that your phone's settings are configured correctly for USB-C connections.
5. _Update your phone's software_: Ensure you're running the latest software. Go to _Settings_ > _Software update_ > _Download and install_.

If none of these steps resolve the issue, you may want to visit a Samsung authorized service center for further assistance. They can help diagnose any underlying hardware issues.

If this reply answered your query please tap 3 vertical dots to the right of my reply and tap "Resolved". Thank you 😊

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

Your's most welcome to here.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

At Samsung, we always aim to provide impeccable services to our customers, and we highly regret that you feel this way.

Please follow these easy troubleshooting steps which may help in resolving this issue.

1. Check different OTGs with your device.
2. Check another pen drive.
3. Check with genuine OTG cable.
4. Check whether the device is OTG compatible or not.

5. Check the USB connection: Perform Phone diagnostics checks through the Samsung Members apps.
Path: Samsung members > Support > Phone diagnostics > USB connection.

6. Clear data of USB settings: To clear the data off the USB, please follow the below steps.
Setting > Apps > Three dots (Appearing at the top right corner) > Show system apps > Search USB Settings > Tap on storage > Clear data of USB Settings.

7. Reset app preferences: Settings > Apps > Three dots (Appearing at the top right corner) > Reset app preferences (It'll reset the permissions of all applications)

8. Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

9. You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support