I am writing to express my disappointment with the recent green line issue that appeared on my device following a software update. I have been facing this problem for the past 18 days, and despite raising complaints, I have not received a proper resolution from your side. Many customers in our country are experiencing similar issues, yet there seems to be no effective solution or clear communication provided by Samsung. This raises serious concerns about the reliability of future updates and the long-term safety of our devices. I kindly request Samsung to take immediate action by providing a permanent solution, as customers should not suffer due to buggy software updates. I hope you will address this matter with the seriousness it deserves and provide a fair resolution at the earliest.
