- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
a month ago (Last edited a month ago ) in
Galaxy S- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
a month ago in
Galaxy S- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
a month ago in
Galaxy S- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
a month ago in
Galaxy S- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
4 weeks ago in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
As per your concern, we want to inform you that the latest software update has been developed to enhance the performance and stability of your smartphone. It has undergone comprehensive testing in different stages to ensure a smooth experience for our users.
Please note that any issues that may arise after the update could be due to various usage factors or other circumstances. We want to assure you that we are always here to assist our customers with any challenges they may encounter post-update as per Samsung guidlines.
We also request you kindly share the log file regarding your device issues. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.
To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
Warm Regards,
Samsung Customer Support
