Original topic:

S23 fe lag issue

(Topic created on: 06-13-2025 10:58 PM)
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Yashu0001
Beginner Level 2
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Galaxy S
S23 fe mobile after recent one ui 7 update there were many issues so they release another bach of update to fix the issue but it had not improved now I see the issue in camera quality also faceed screen black out issue so samsung please provide better update and optimization 
3 Comments
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members app as error report also send log files along with this error report for this issue and wait for next update maybe fix it by Samsung team soon. If you like Please accept as a solution it's help to other users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy S
You're welcome.
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We appreciate you taking the time to share valuable comments and taking your valuable feedback. We are continuously working to make our products better and more efficient.

Kindly share the log file regarding issues. Also, share video clips and images for better understanding. This will help us to further investigate and resolve your issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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