Resolved! Solved

Original topic:

S23 fe Auto touch problem

(Topic created on: 08-11-2024 04:13 PM)
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SinghVampire
Active Level 1
Options
Galaxy S
I want to know why my new samsung S23 FE screen is automatically working sometime , it auto touches sometimes , please help me i bought this phone 2 days before and facing this problem.
Resolved!
17 Comments
goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
0 Likes
Oldy47
Active Level 10
Galaxy S
Get replaced, you paid the full money right you don't need to settle for bad unit.

Aggr passe purre diye hai toh khrab phone kyu rakhna hai, unko bolo yah phone change Karo yah passe wapis.

No bakwas Sidhi baat.
Sandip_119
Active Level 4
Galaxy S
Bro ap pehele yea check karo ki with charging yea problem ho raha hai yea bina charging ki yea problem ho raha hai. Mere sath bhi same problem ho raha tha jab mein ph ko charge pe laga ke use karta tha kyuki jo charger tha o orginal nehi tha . Uske bad meine original charger le liya uske bad koi problem nahi hai
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SinghVampire
Active Level 1
Galaxy S
I am using original charger , and charge krte time ni , randomly problem aari
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Sandip_119
Active Level 4
Galaxy S
If you like this please accept as a solution....
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Solution
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you kindly perform the following steps to resolve your issue.

Remove the screen protectors and cover from the device once and check the issue after restarting the device.

Path: Press the power and volume down keys simultaneously for a few seconds.

Enable/ Disable sensitivity touch: Settings> Display >Touch sensitivity.

Check space availability: Settings > Device Care >Storage.

Clear app cache through Device care:
Settings > Device care > Storage > CLEAN NOW.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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Sanjayrider
Active Level 2
Galaxy S
Try to turn off touch sensitive
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Maaaaiii
Active Level 1
Galaxy S
No use even after everything
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