I recently had my phone's broken display replaced. Since then, I've been experiencing occasional auto-touch issues. The screen will register touches even when I'm not touching it. I've already tried:
Factory reset
Replacing the screen protector
I visited the same Samsung service center, and they diagnosed the issue as a sub-board problem. However, I'm unsure if this is the correct diagnosis, as the problem started after the screen replacement.
Has anyone else encountered this problem after a screen replacement?If so, what was the solution? Any advice or suggestions would be greatly appreciated.
We want to inform you that it is our best endeavor to provide you with an impeccable product experience at Samsung. Our highly qualified service engineers here at our service center. They are equipped with advanced technologies and are dedicated to delivering the best possible solutions for customers issue. However, you have already visited the service centre and they have guided you through the information after the physical inspection of your device. Sp, we would suggest you to please coordinate with service team for further assistance.
