I hope this message finds you well. I am writing to bring to your immediate attention a serious issue with my Samsung galaxy s23 plus Recently, I noticed a persistent green line running vertically across the screen, severely affecting the display quality and overall user experience. I would like to highlight that this issue appeared under normal usage, and there was no physical damage or mishandling of the device on my part. Given that this problem seems to be inherent to the device itself, I believe this to be a manufacturing defect or a quality control issue on Samsung's part. As a loyal customer who has always chosen Samsung for its reputation of quality and reliability, I am deeply disappointed by this situation. I kindly request that you take the necessary steps to resolve this issue promptly, whether through a replacement screen, a device replacement, or any other suitable remedy in line with Samsung’s customer satisfaction standards. Please let me know the next steps in the resolution process, as well as any documentation you may require from my side. I trust that Samsung will take responsibility for this matter and act quickly to restore my faith in your products. Thank you for your prompt attention to this matter. I look forward to your timely response and a satisfactory resolution.
As per your query, regarding the Galaxy Fit 3. As you have already performed a factory reset, we recommend that you visit your nearest service center. Our technical team will be able to physically inspect your device and provide you with detailed information and assistance tailored to your situation.
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
Sir my Samsung galaxy S22 mobile display got Green line on 1st of Jan after software update out of warranty Samsung after repeated request samsung changed my mobile display free of cost samsung service center and samsung customer support don't provide free replacement open my galaxy app send email to Samsung care + you will get positive reply try your luck
