Original topic:

S23 camera

(Topic created on: 05-11-2023 12:16 AM)
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akashnaha
Active Level 5
Options
Galaxy S
Want to know I buy a new s23 but when I switch to 3x in rear camera the camera preview is blury can any one tell is the issue with my unit onlly?
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3 Comments
Sid_Karna
Expert Level 5
Galaxy S
Is this happening in low light? If not, it's not at all normal. The 3x optical lens should provide clear output.
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akashnaha
Active Level 5
Galaxy S
Yes it is happens in low light
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cs-member11
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application>Support>Type your query>Ask a question/Tap an error report>Send)

Note. please attach the error log file within 15 minutes of the error occurring.
 
Thank you for writing to Samsung.
 
Warm Regards,
Samsung Customer Support 

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