Original topic:

Problem with WQHD+ in S23 ultra

(Topic created on: 05-11-2023 12:39 AM)
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KrishanC1997
Active Level 1
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Galaxy S
Hi everyone,
 I just want to know that if anyone with S23 ultra facing framedrops in thirt party apps using 120hz and WQHD+ both. Actually whenever I am switching to WQHD+, I am noticing that 120hz smooth scrolling isn't there anymore.Its like 60hz only. You can try flipkart cart page scrolling while in WQHD+ and 120hz. Please check and respond everyone. 
3 Comments
Rajat_123
Active Level 1
Galaxy S
Hi i just bought s23 ultra Can u please check in ur s23 ultra i enabled vibrate while ringing option and its vibration is not working while some1 calls its perfectly working sepratly but not working with the option vibration while ringing my software is updated to latest may1 update please let me know asap thanks
I open flipkart but not getting frame drops
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Galaxy S
No such issues for me. I am using the WQHD setting only
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cs-member11
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application>Support>Type your query>Ask a question/Tap an error report>Send)

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.
  
Warm Regards, 
Samsung Customer Support

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