S23 Ultra hangs after AI update

[JnJ88]

Does anyone have a problem with S23 Ultra after the latest update..!!??

[Mr-RKS]

No

[goodthings]

Kindly reset factory data with backup then try to it's again. If you like please accept as a solution it's help to others users also, click 3dots in my reply section and click on accept solution. Thanks.

[Sumit1sarkar]

No

[akarshboshalla]

Yeah they are comming with new security patch for fixes

[DrDhruv1404]

My device didn't

[any124]

My device too have lots of problems.

1) charging in super slow motion
2) battery drain issue
3) many apps are not working
4) finger print sencers are very not working proper
5) sometimes hangs for few seconds ( lag)
6) wifi reciever are down

This all problems still present after factory data reset . All setting reset.. and empty device 0% external data

[Achint276]

Yes hang

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we want to inform you that the software update is developed to enhance the performance or stability of the smartphone and it is fully tested in different stages. The issue could occur due to usage and various other factors, in case there is any kind of issue that occurs after the update then we are always helping our customers to resolve their issues. However, kindly perform the following steps to resolve your device hanging issue.

Kindly check the space on your device:
Path: Settings > Battery and device Care > Storage
To improve the device performance there should be sufficient space.

Kindly check the RAM in your device:
Path: Settings > Battery and Device Care > Memory
The device's RAM should be free to improve performance. So clear the RAM once a day.

Clear app cache through Device care:
Tap on Settings>Device Care> Storage> Clean Now.

The clear cache memory of a particular application:
Settings > Apps > Now pick the app that you like to clear off the cache memory > Storage > Clear Cache.

Is there any unnecessary application running in the background?
Kindly close the background running applications in the device (Tap the left side key & close the background running application).

Kindly uninstall that application by following the below steps and check once as the issue might occur due to third-party applications: Settings> Apps> Select the third-party application from Apps> Uninstall.

Kindly check if you are using a memory card on your device.
If you are using the memory card on your device. we will advise you to safely remove it from your device. For this follow the below steps:

Step 1: Before removing the memory card, first, unmount it for safe removal.
On the Home screen, tap Apps > Settings > Device maintenance > Storage > More option > Storage settings > SD card > Unmount. Insert the ejection pin into the hole on the tray to loosen the tray.
Note: Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged.

Step 2: Pull out the tray gently from the tray slot.
Step 3: Remove the memory card.
Step4: Insert the tray back into the tray slot

Note: Please ensure that the memory card is not removed while the device is transferring or accessing information. Doing so can cause data to be lost or corrupted or damage to the memory card or device.
Samsung is not responsible for losses that result from the misuse of damaged memory cards, including the loss of data.

If you enabled Power Saving Mode, Power saving mode limits the performance of the device. So we recommend disabling the Power Saving mode in your device.

You can check the device in safe mode and for the same mode you can tap on the given link. https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

[Bhava003]

Issues after OneUI 6.1 Update.

- Animations are not smooth.
- Charging speed is slow.
- Battery drains quickly.
- Camera quality has degraded.
- Touchscreen issues.
- Fingerprint sensor lags.
- Face unlock sensor lags.
- Heating issues.
- 5G data Problem.
- AOD
- Not Added new Fonts.
- Add more widgets.
- Poor RAM Management.
- Add One Click to All Apps Catch Clear.
- Good lock Problems.
- Give more S-Pen future.
- Green line issues some users .
- Video Calling Effects not working properly.