Original topic:

S23 Ultra greenline issue after oneui 6.1

(Topic created on: 04-05-2024 04:21 PM)
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Sayam_Hossain
Active Level 6
Options
Galaxy S
Some users are reporting that S23 Ultra is getting greenlines after oneui 6.1


image


13 Comments
Gundra
Active Level 9
Galaxy S
Yes very few devices are getting this issue after every update...
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Sayam_Hossain
Active Level 6
Galaxy S
Matter of concern.
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Gundra
Active Level 9
Galaxy S
Its common now a days in all devices.. just see oneplus..it will get 3 lines and company replaces free for lifetime..
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Sayam_Hossain
Active Level 6
Galaxy S
But we are samsung users bro 🙂
Gundra
Active Level 9
Galaxy S
Yes for samsung also same issue bro.. not only s23u..many devices in samsung also getting greenline issue after update.. this is not first time...these are common now a days.. only few devices get issue..
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we want to inform you that the software update is developed to enhance the performance or stability of the smartphone and it is fully tested in different stages. The issue could occur due to usage and various other factors, in case there is any kind of issue that occurs after the update then we are always helping our customers to resolve their issues.

However, if anyone facing any issues kindly share the log file. Also, share video clips and images for better understanding. This will help us to further investigate and resolve their issues.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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RajivKapoor
Active Level 4
Galaxy S
i got it last week and had to spend 21000₹ for repairs 😭
Sayam_Hossain
Active Level 6
Galaxy S
If I will face this issue. I will surly file complaint against the company
iamrohitkm
Expert Level 5
Galaxy S
Nothing like that. All these are **bleep**.
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