Original topic:

S23 Ultra, camera

(Topic created on: 05-04-2024 12:46 PM)
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Zeetdi
Active Level 1
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Galaxy S

image

When I open the camera, a line automatically appears. Has anyone else experienced this? Everything seems fine on my mobile, including the camera and the latest software version. I've also tried resetting all Factor it, but the issue remains unchanged. Can anyone share any insights or solutions?
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4 Comments
Raj007
Active Level 5
Galaxy S
Your sensor has been damaged bro only solution is to replace the camera module.
Raj007
Active Level 5
Galaxy S
It must be coz of laser beam while recording a video laser damages the sensor.
cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, as you have already done the possible troubleshooting steps on your device, we would request you kindly visit the service center and inspect your device with the technical team end, they will provide you with all the information in a better way after inspecting the device physically.

You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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Zeetdi
Active Level 1
Galaxy S
Send me for Nepal, please
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