Original topic:

S23 Ultra bluetooth Problem

(Topic created on: 09-15-2023 10:23 PM)
357 Views
subrata2275
Active Level 1
Options
Galaxy S
Samsung Galaxy buds pro 2 contacted no song play but calls ok but no song play song play direct phone speaker other Bluetooth box contact same problem song play direct phone speaker,Very big problem,beta 1 and 2 update major bugs issue, Please slove my problem. 
😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭
3 Comments
Liaqat
Active Level 4
Galaxy S
Once you connect your buds then go to phone setting > connectivity > Bluetooth then tab on the name of your buds, you will find the setting icon there you can turn on play songs media etc to your buds.
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mithaliya
Active Level 7
Galaxy S
Oh **bleep** this is some serious problem
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and request you kindly share the log file. Without a log file we cannot analyze this issue, Also share video clips and images for better understanding and report this issue with the log file. This will help us to further investigate and resolve this issue.

To attach the log file: Samsung member > Click on beta banner > Switch to beta mode > Beta feedback > Send feedback > Error report.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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