Original topic:

S23 Ultra - Problem in picture refining in One UI 7

(Topic created on: 05-08-2025 10:36 AM)
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rhlkatare
Active Level 5
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Galaxy S
While capturing a picture in 200MP mode or 12 MP mode, picture refining take so much time.

It was better with One UI 6. That time it will only takes 3 to 5 seconds.

But with One UI 7, it takes 3 to 4 minutes to refine a picture. 

Please provide an update to correct this.

image
You can see that it take so much time like 30 minutes at this speed to refine pictures. Before that we can't even share the pictures.


1 Comment
cs_member8
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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