Original topic:

S23 Ultra One UI 7 stable version | Network issues

(Topic created on: 04-29-2025 05:56 PM)
333 Views
iprameshkumar
Active Level 1
Options
Galaxy S
Today after updating to One UI 7 update, my internet connection becomes too slow. Not even getting 2Mbps. Does any one facing the same problem? Any solutions? Did basic troubleshooting like re-start, switch off and on. Airplane mode toggle. Still problem persist. Can anyone help?
5 Comments
Rajnish307
Active Level 3
Galaxy S
Its good for me. Maybe some issue in your area. Did you check internet speed on different device?
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iprameshkumar
Active Level 1
Galaxy S
Oh! Nice to hear. Till morning it's good. Even I updated 5000+ MB update via mobile. But after installing it became slow.
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, you have already done the possible troubleshooting steps and the issue remains unresolved, we kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

ugoyel
Active Level 1
Galaxy S
I m facing same issues. Now no network since 24 hours. Changed sim from esim to sim. No network in this phone but all network in other phone. Some sim give 5g signal.like jio giving signal but airtel giving 0 signal
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rohitdusad
Beginner Level 2
Galaxy S
Sam issue being faced by me. Phone repeatedly showing no network after the update. Even WIFI seems to be not working while working on all other devices but my samsung s23 ultra says no internet
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