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4 weeks ago in
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4 weeks ago (Last edited 4 weeks ago ) in
Galaxy S2. Disable SIM-lock before the scheduled time—some users report that allows successful reboot .
3. Keep your phone connected to power and out of Airplane Mode—Wi‑Fi off/sleep mode may interrupt it.
4. Update all related apps, especially “Device Care” from the Galaxy Store .
5. As a workaround, use a third-party automation tool (Tasker or MacroDroid) to schedule a reboot if needed.
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4 weeks ago in
Galaxy SClear Modes & Routines app data + Digital Wellbeing cache.
Remove Routine+ module if installed.
Recreate the routine, test at a specific battery %.
2. For scheduled restart:
Check that schedule is properly configured.
Disable SIM-lock before the set time.
Ensure the phone stays powered and ready.
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4 weeks ago in
Galaxy STap the 3 dots on my reply and select "Accept Solution." Thank you 😊
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4 weeks ago (Last edited 4 weeks ago ) in
Galaxy S2. Disable SIM-lock before the scheduled time—some users report that allows successful reboot . I am on E-Sim and if it not enough please explain. 🙏
3. Keep your phone connected to power and out of Airplane Mode—Wi‑Fi off/sleep mode may interrupt it. - I am in hometown with strong mobile network. Never keeps in Airplane OR Sleep mode. 🙏
4. Update all related apps, especially “Device Care” from the Galaxy Store . - Daily updating Galaxy as well as Google updates. Also daily monitering any updates from Samsung for security patch. 🙏
5. As a workaround, use a third-party automation tool (Tasker or MacroDroid) to schedule a reboot if needed. - Never used and want to use 3rd party App. Not installed Good Lock yet. 🙏
1. For battery alert routines:
Clear Modes & Routines app data + Digital Wellbeing cache. - Please explain 🙏
Remove Routine+ module if installed. - Did several times. 🙏
Recreate the routine, test at a specific battery %. - Same did several times. 🙏
2. For scheduled restart:
Check that schedule is properly configured. - As I said it is working once in month perfectly. 🙏
Disable SIM-lock before the set time. - I am on E-Sim and if it not enough please explain 🙏
Ensure the phone stays powered and ready. - Yes always..... 🙏
My Dear,
I already applied all your recommended settings. 🙏

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4 weeks ago in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.
To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
Warm Regards,
Samsung Customer Support
