S23 Ultra Hanging issue

[Indervedi]

I updated my S23 ultra to May security patch but post this update, the phone has started to hang very often. Today it has already happened twice. Sometimes it hangs when there is a call coming in, or today it was unresponsive when I picked it up just to check notifications. 

This is surprising, especially considering that this is the latest and greatest phone from Samsung. 

Anyone has any idea how to resolve this issue?

[cs_member10]

Dear Samsung member,

Greetings from Samsung customer support.

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same and please follow the easy troubleshooting steps which might help to solve the issue.

Check space availability:

Is there sufficient space available on your device?
Kindly check the space on your device:
Path: Settings > Device Care >Storage

To improve the device performance there should be sufficient space. Request you to keep at least a ''minimum 20% internal memory free''.

Kindly check RAM in your device:-
Path: Settings>Device care>Memory.

To improve the performance RAM of the device should be free. So, clear the RAM memory once a day.
Check app cache
Does the device hang while accessing any particular Application/Game etc?

Please follow the below steps
1- Clear app cache through Device care:

Step1: Navigate to the app's screen and tap on Settings.
Step2: Tap on Device care.
Step3: Tap on Storage.
Step4: Tap on CLEAN NOW.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

[Indervedi]

I have 183 GB space available and RAM usage is not more than 6.5gb. I clear RAM atleast twice a day, have the widget on home screen. I also switch off the phone atleast 2-3 times a week.

It freezes on home screen, not while playing a game or using an app.

[swopu]

I have 512 gb phone only 98 gb used. Still i am facing hang issue after the latest software update.

[kirat-11]

My s23 ultra is hanging and i dont feel it has 120 hz display anymore i have the latest version

[swopu]

Spending so much on latest phone and it avts weirdly like this is frustrating

[Renjith348]

Yes this frustrating that using one of the best phone s23 ultra which facing this issue noticed in WhatsApp so leave the beta and installed what's app again but this in-between hang issue coming not only with WhatsApp some other screens also pls revert urgently

[bhim121]

I'm updating my experience of Samsung s23 ultra I buy this phone 20 days before only. But ther is too much hang phone problems lots of time it's happened like this this problems happen after my phone update more ..

If any one have ideas 💡 to solve 🤔 problems pls let me now ....very bad experience in Samsung phone

[Indervedi]

No such issues with me. Try to clean the RAM. Switch off the phone for 10 minutes and then power on again.

[bhim121]

Every time I'm doing this .but nothing happened .switched off and RAM clean.my storage is empty but still it's happened