Original topic:

S23 Ultra Display is not vibrant like all other Samsung AMOLED

(Topic created on: 04-23-2023 12:37 AM)
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Sureshhars
Active Level 1
Options
Galaxy S
Excited to have a premium device, to my surprise S23 Ultra display is washed out and pale and not at all vibrant like previous Samsung AMOLED screen or display. Tried all the settings but no use and no reviewer mentioned about it. Samsung should address this as it is not a minor issue and not expected from a premium phone. 
11 Comments
Oneui_new
Expert Level 5
Galaxy S
S23 ultra display is the best bro. I have checked it hand on hand with other samsung devices with amoled displays. May be you need to change the wallpaper. The wallpaper is not good so you are feeling that. Please compare your phones display with another s23 ultra. If you find any issue with your phone then you can go to customer care and tell them to change the display.
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Sureshhars
Active Level 1
Galaxy S
I already have S21FE and have Samsung tablet as well. I know Samsung AMOLED screens and how it shows. Regarding wallpaper....not only that Display settings also I worked but it's the same. I see similar problem already raised by others in the community.
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Oneui_new
Expert Level 5
Galaxy S
Bro i have 7 samsung amoled display phones. Our whole family uses samsung phones from last 15 years. Why don't you check your phone's display with another s23 ultra? Just go to croma and check. I think its only issue in your phone. Just check it and go to samsung care to change the display or replacement for your phone. My friend have s21 fe. I use S22 plus. S22 plus display is far better than S21 fe display. S23 displays are more vibrant and contrasty than S22 series. So i can say that there is no problem in S23 series phone's display. May be you got faulted device.
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Chinmay96
Active Level 6
Galaxy S
Samsung Amoled displays are best amongst all other Companies.
And as always Samsung S23 Ultra display is phenomenal.
So might be it's a issue with your device.
Kindly visit nearest Samsung Authorised Service center.
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Sureshhars
Active Level 1
Galaxy S
That's what I'm also saying that Samsung AMOLED screens are best in Industry. I do witnessed as o use many Samsung products that's why I can easily find the difference now.

Here is a thread on same issue reported by others. https://r2.community.samsung.com/t5/Galaxy-S/S23-ultra-display-over-exposed/td-p/13740175
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Galaxy S
You mean like S23U display isn't that much punchy as it used to be on older devices, Right? I felt the same though.
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Sureshhars
Active Level 1
Galaxy S
Yes.
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Galaxy S
Check once after turning off Eye Comfort Shield as that may impact the screen vibrance. Also check by turning off Extra Dim in case it is enabled.
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cs-member11
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application>Support>Type your query>Ask a question/Tap an error report>Send)

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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