Original topic:

S23 Ultra: Back panel peeling off 🤡

(Topic created on: 10-05-2024 05:58 PM)
537 Views
Priyanshu_Mishra
Active Level 6
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Galaxy S
Hey guys,
It's Just 17 months gone and my back panel started opening automatically. This is highly disappointing and pathetic service of Samsung flagship. Such a #Scamsung.

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you can check below the whole story i was posted yesterday. 👇🏻
https://r2.community.samsung.com/t5/Galaxy-S/Back-panel-peeling-off-S23-Ultra-disappointed/td-p/1717...

Well many people suggested and said it could be a battery issue but i was visited service center and battery condition was totally good. It was just great Samsung that created pathetic and like road side item. Anyway they have charged 545rs (including service charge) to repair this back panel tape. 

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Invoice

Just thinking it's only one and half year almost and how so called Samsung flagship taken huge amount from consumer and delivered pathetic product.
You can share your opinion too. Thanks 

5 Comments
hellogoogleee
Active Level 7
Galaxy S
Scamsung
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to please share your contact details on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Compser> Select Ask question> select the appriopriate issue catageiry> Type your query and send.)

Warm Regards,
Samsung Customer Support

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Satwikk
Active Level 3
Galaxy S
I am experiencing the same problem after nearly two years of use. However, is the peeling issue recurring after repair? (This information will help me decide whether to repair the device or consider a exchange for another phone.)
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Galaxy S
After repair, till date it's working fine. No issue I've faced so you can go for repairing as per my opinion. Also do not let your phone heat beyond a certain level.
Accept it as a solution if you found this helpful.
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Satwikk
Active Level 3
Galaxy S
What mobile phone case do you recommend? I previously used an S-View cover for approximately one year, but it became scratched, so I have been using a clear case for the past year.
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