Original topic:

S23 Ultra 10X Zoom Video Recording Problem

(Topic created on: 08-18-2023 07:13 PM)
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Roshan5
Expert Level 2
Options
Galaxy S

When I Recording Video Using 10x Lens, During Recording Stabilisation Seems Good. But
After Finish Recording Output Video is Not Stable.
This Happens only When Phone Camera Angle Slight Upside on Slight Downside 
3 Comments
cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung member,

Greetings from Samsung customer support.

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same and please follow the easy troubleshooting steps which might help to solve the issue.

Clear camera app data: Settings >> Apps >> Camera >> Storage >> Clear data.

Reset camera settings: Camera >> Settings >> Reset Settings >> Tap on Reset

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Thank you for writing to us.
Warm Regards,
Samsung Customer Support.

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Roshan5
Expert Level 2
Galaxy S
Error Report Already Send.
Factory Reset Done, No Improvement
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Roshan5
Expert Level 2
Galaxy S
Still Problem Not Solved
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