S23 ULTRA Samsung messages app not working

[Sreyash1]

Hello Samsung users 

@Samsung

Help me out if you have a solution for this, 

I found out that I'm unable to send MMS, locations, mp3 , or images through the Samsung messages app. 

Text messages are working fine

But other than that, no other options seem to work.

If I share the locations to contacts, it just loads, and after some time, it gives a prompt as I couldn't send the message. Same with the images and mp3.

I've tried contacting Samsung customer service, smart tutor, and raised error report.

None resolved the issue.

I've cleared the cache of the app data. Nothing seems to work.

Waiting for suggestions.

Thanks in advance 

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you to please kindly wait for the revert from the technical error team end, and as you have already done the possible troubleshooting steps on your device, we would suggest you kindly visit the service center and inspect your device with the technical team end, they will provide you with all the information in a better way after inspecting the device physically.

You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support