Original topic:

S23 ULTRA PLAYSTORE ISSUE

(Topic created on: 09-19-2024 09:22 PM)
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Jeetish
Active Level 1
Options
Galaxy S
I am facing this Google PLAYSTORE  Issue in S23 Ultra after One UI 6.1.1 - September 2024 issue.

My apps are not updating and I cannot download specific applications and games. 

I tried multiple restarts, updating PLAYSTORE, clearing cache, resetting PLAYSTORE. 

All the tips and tricks. Can anyone help me out here or facing similar issues ???

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12 Comments
goodthings
Expert Level 5
Galaxy S
Kindly reset factory data with backup then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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Jeetish
Active Level 1
Galaxy S
I don't want to reset, any other options ?
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avi9788
Active Level 2
Galaxy S
Bad answer
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goodthings
Expert Level 5
Galaxy S
You know, after a major update reset factory data with backup is essential for your's device to better performance. Thanks.
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avi9788
Active Level 2
Galaxy S
But that will mess up a lot of things. In my experience Everything won't come back to 100% as it was. You will lose whatsapp chats maybe, then some other files or photos. Anything can go wrong tight
Jeetish
Active Level 1
Galaxy S
In my experience, everytime I have reset the phone, I have faced issues severe than earlier.

Resetting phones is totally different than laptops. I have seen that performance degrades significantly.
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avi9788
Active Level 2
Galaxy S
Did you find the resolution for the issue? I am still stuck with same issue
prav567
Beginner Level 3
Galaxy S
That's true. Resetting the phone is not the viable solution. I raised this with google support team but to no help. Did you get any solution yet
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goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
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