S23 Night Mode Camera Issue

[CarpeDiem7]

Night mode for telephoto 3x camera in S23 has greenish tint in the sky. This is not visible in any other lens available. Not sure if problem arised post August update or was there before. See for yourself and let me know.

1. IMAGE USING 2x ZOOM INTRODUCED WITH NEW AUGUST UPDATE

S23 2x ZOOM Night Mode

2. IMAGE USING 3x ZOOM AT THE EXACT SAME TIME AND SPOT

S23 3x ZOOM Night Mode

[umesh30]

Try this:
Go to camera settings and turn off 'Scene optimiser' option and test again that it's fix or not...

Or turn off 'Auto HDR' and test again...

You can applying a higher Brightness by tapping the camera screen and sliding the slider...

[CarpeDiem7]

Turning off Scene optimizer very slightly improves the quality, but auto night mode gets turned off too. So we have to manually open night mode.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please report the problems you are facing in your Samsung smartphone with a fresh log file which is in the form of a pdf file/jpg format. And also share a short video clip or 4 to 5 photos along with a pdf file, before and after the issue occurred, for better understanding.

Please share the device log file within 15 minutes of the issue occurrence by using the error report option via the Samsung Member application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support.

[CarpeDiem7]

Done many times before, never received any worthy reply. I don't want to waste any more of my time for nothing. Thanks!!