S23 FE not supporting jio 5G

[KnightStorm007]

Any s23 FE user, who is facing the same issue?

[umesh30]

Please wait for the update to unlock 5G bands...

[pravchau]

I have two Jio sim cards. 5G works on one Jio sim card and also Airtel sim card.

[asinha]

Yes i am facing same issue over jio carrier in my newly purchased s23 fe

[KnightStorm007]

🥲🥲🥲

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, you are unable to use 5G on your device Kindly visit the given links to resolve your issue.

How to use 5G in your Galaxy device: https://www.samsung.com/in/support/mobile-devices/how-to-use-5g-on-your-galaxy-phone/

Network optimization: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

Kindly choose the correct model number during the setup of the Jio App.

If the issue still persists kindly report the problems of your Samsung smartphone with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

[pravchau]

Network optimization link I'd not working

[rjsrj]

All setting are done 1st day but not resolution till now, one month almost done same issue facing

[asinha]

Is the issue resolved for you, or still there?

[KnightStorm007]

Still there. What about you?