Original topic:

S23 Display Failure After Security Update (Android 15)

(Topic created on: 05-31-2025 05:44 PM)
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RajuEluru
Beginner Level 4
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Galaxy S
Hi All,

I’m starting this thread because I, like many others, am experiencing a vertical pink line on my Galaxy S23 display after the recent Android 15 / One UI 7 security update.

🛠Device Condition:

  • My phone is in mint condition

  • No drops, pressure, or water damage

  • The pink line appeared only after the software update

This issue isn’t isolated — it’s happening to hundreds of users globally across S21, S22, and now S23 devices. In many cases, Samsung has offered free display replacements under goodwill, especially when there's no physical damage involved.

🧾 I visited the service center, but they refused to replace the screen under goodwill and asked me to pay. That’s unfair when the fault was triggered by an official update.

We S23 users need to stand together and raise this issue. Let's urge Samsung to:

 

  1. Acknowledge this as a known issue

  2. Extend the one-time free screen replacement policy to S23

  3. Provide a permanent solution or fix

10 Comments
Nsp87
Active Level 3
Galaxy S
For samsung s22 they provide this.. But for 23 they dosent
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