Original topic:

Samsung, We Deserve Better: Time for Real Action on Android 15/UI 7

(Topic created on: 02-25-2025 11:37 PM)
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Lovenadha
Active Level 1
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Galaxy S

Samsung Payee's,

Let's be honest: the ongoing saga of the Android 15/UI 7 update is a complete and utter failure. We've been patient, we've trusted, and we've been repeatedly let down.
While other brands, even those with significantly fewer resources, are rolling out updates and security patches with impressive speed, we're left with vague promises and excuses. How long are we expected to tolerate this?
We see the standard replies from Samsung Support: "We're working on it," "Quality is our priority," "Stay tuned." These platitudes are insulting. They do nothing to address the core problem: Samsung's inability to deliver timely updates.
We, the Samsung community, are demanding action:
 * Transparency: Give us a clear, realistic timeline for the update. No more vague promises.
 * Accountability: Explain the specific reasons for these delays. Stop hiding behind generic statements.
 * Change: Re-evaluate the team responsible for software updates. If smaller companies can do better, something is fundamentally wrong.
 * Respect: Treat us like valued customers, not like an afterthought.
We are not asking for the impossible. We are asking for the same level of service that other brands provide. We are asking for the respect we deserve.
It's time for Samsung to stop making excuses and start delivering results. If they cannot deliver, then they must admit their failure.
Let's make our voices heard. Flood the Samsung Members app with our feedback. Demand answers. Demand action.
We deserve better.


4 Comments
Galaxy S
Let them take time else they will also like one plus green line company then insted of posting you will run to service center 😊
AneeshPV
Active Level 5
Galaxy S
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Lovenadha
Active Level 1
Galaxy S
They're going to be game changer
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Janmajaya123
Active Level 10
Galaxy S
Hey Samsung Members,
If you’ve ever wanted a proper App Lock with a separate password 🔒, this is the time to speak up!
Support the request by clicking the link below and giving it a Like 👍
Let’s make it happen together! 🚀

https://r2.community.samsung.com/t5/Galaxy-Store-Apps-more/Why-Doesn-t-Samsung-Have-an-App-Lock-Yet-...
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