S22plus got pink line issue

[VJ888]

Experiencing unexpected display pink line issues after a software update on my s22 plus can be frustrating. While software updates are intended to improve device functionality, they can occasionally lead to unforeseen complications. And authorized service center told me s22 plus is not eligible for free screen replacement and but samsung policy show me s22 plus is eligible 

Why is the S22 Plus not eligible for this? I am very disappointed with Samsung. Please update the list of eligible devices to include the entire S22 series. It’s frustrating that a flagship device has this issue after an update. I urge Samsung to address 

[Tech_Ultra]

Complain in consumer court or NCH portal, u can get free replacement if u proof there that it occurred due to software bug only(No hardware damage). Also u will get more compensation after winning

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We want to inform you that it is our best endeavor to provide you with an impeccable product experience at Samsung. Our products pass through rigorous quality checks which are globally recognized. The issue could occur due to usage and various factors, in case there is any kind of issue that occurs after the update then we are always helping our customers to resolve their issues. However, as you have already connected service team and they have guided you after inspecting the device according Samsung policies the chargers for repair are applicable. Furthermore, we are taking your valuable feedback regarding extened the device list for free of cost display replacement policy. So, we would suggest you to kindly cordinate with the service team for further assistance.

Warm Regards,
Samsung Customer Support