This is my 2 year old s22 ultra which i bought from samsung store itself here in Bangalore
I updated it a few days ago and suddenly today the screen started flickering on the right side
It turns normal if I use it at 60hz
I took it to samsung service centre
They say the display is damaged and asked 21k for replacement, however I take very good care of my phone and not once have i dropped it in the past 2 years.
What is the use of buying such expensive flagship phones if such things happen within just 2 years.
The display is fine cuz it works perfectly at 60hz
The software update ruined the phone
Samsung should fix this or provide a free replacement!!
This is unfortunately a very common issue with s22 ultra. You can try emailing samsung ceo and request for a free replacement stating that this issue is common
Try stating the issue on X As its obviously a problem caused by software, where it's fine for 60hz rate and in 120hz it caused issue. If its a issue or faulty hardware then it should be default for all settings. Try explaining the same on twitter. Tags the official of samsung.
this is happening with many people.. Company is planing to eradicate old phones by giving us this green **bleep** line and making us believe dont spend more then 20k in samsung phones. Use and throw phones after 3-4 yrs
I swear that is exactly what is happening I visited the service centre and they're telling I'm not eligible for a replacement just because there's a small scratch on the side rails What does that have to do with the display My phone would have been working fine if not for their update And they're asking 21k for new one with only 90day guarantee What if it happens again? Samsung is looting people would never buy or recommend anyone to buy a samsung phone again
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
We'd request you to share your contact details by follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Support> Ask question > Type your query > Send).
And update Visited Samsung service centre again They created all the job sheet and are denying replacement because there is a small scratch on the railing of the phone How is a minor scratch on the railing affecting this They're using this minor thing to deny the display replacement I depend a lot on my phone for my work and spent soo much money to get a reliable phone and this is what happens within 2 yrs of purchase Trying to contact the customer care and supervisor none of them are available and if they pick up they just say it's in our term and conditions that there shouldn't be any sign of damage Do they expect me to keep the phone in a cushioned box and keep it scratch free? After buying this i recommended samsung to 7 members of my family Now I'd say just stay away from samsung They first ruin your phone by some faulty software and escape from it under such minor excuses
