Original topic:

S22 ultra green line issue

(Topic created on: Thursday)
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avirat_hasan
Active Level 3
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Galaxy S
I had a green line on my screen four months ago; at that time, my phone was two years old. The green line disappeared and reappeared several times. A pink line also appeared and disappeared. About fifteen days ago, the green line reappeared and then disappeared again. I want to know if I can use my phone smoothly or if there is still a risk of a permanent green line.
6 Comments
Galaxy S
Risk is there
0 Likes
avirat_hasan
Active Level 3
Galaxy S
What
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Galaxy S
Go for upgrade as soon as S25 ultra release you will get good price
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ram_ram
Active Level 2
Galaxy S
Will get Green line in 25 also enjoy fun
cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

At Samsung, we always aim to provide impeccable services to our customers, and we highly regret that you feel this way.

Please follow these easy troubleshooting steps which may help in resolving this issue:

● Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off. Kindly power buttons on the device after by pressing power for 5-7 seconds.

● Update software on device: apps screen > Settings > Software update > Download and install > Download > Install now.

● Reset the device:
Note: Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite. Remember Google password before resetting the device because it required during initial setup. If you don't remember the password, then reset (Forgot password) your google account.

Settings > General Management > Reset > Temporary cloud backup or External storage backup > Factory data reset (This will erase all data, including files and downloaded apps.)

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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Visz
Active Level 3
Galaxy S
Try 60hz
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