S22 ultra freezes and restart

[jempx]

Hi all

My phone suddenly started showing lagging issue. The issue started two days before as the phone starts freezing quite occassionally and turns non responding and then restarts. This issue was obvious when the camera application is opened, phone restarts immediately. 

I have reset the phone and it was OK for a day. However it got freezed once and auto restarted during this day (unlike earlier it was quite often - 5 times a day).

Can someone help me what can be the issue , is it hardware or software ( I have updated March security updates a week before)

Thanks 

JP

[Pkumar28]

Wipe cache partition from recovery mode

[jempx]

Thanks Pkumar . I have done it twice before performing reset , which it did not helped. However will try it now. Thanks again

[Pkumar28]

Try and check will it help now

[ѵօϲɑӀ4ӀօϲɑӀ]

Have you tried updating all apps, specially play services and Android System webview?

[jempx]

Thanks vocal. Yes I diligently updates apps and system software. So it should be upto date . I guess system web view updates when I update apps through play store

[ѵօϲɑӀ4ӀօϲɑӀ]

In that case, Check In Care report section under Device Care and see if any app is causing this issue.
If still nothing helps visiting nearby service centre is the only option.

[jempx]

Right .. got you.. thanks @vocal4local

[ѵօϲɑӀ4ӀօϲɑӀ]

Pleasure is all mine sir. 🙂

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace mother board. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.