I am the proud owner of a Galaxy S22 Ultra, but recently I've been facing an issue with the OLED backlighting, which caused a persistent white bar on the right side of the notification panel. It's been two weeks since I submitted my device to the service center for a screen replacement, yet I still haven't received any updates.
Whenever I call the service center, they tell me that my device has been sent to Noida for replacement, but they have no information on its status and no clear timeline for when I can expect it back. The lack of communication and accountability has been frustrating, and it feels like the customer service I once trusted is no longer the same.
I’ve always chosen Samsung for its reliability and service, but my recent experience has left me questioning that decision. Has anyone else faced similar delays or issues with Samsung's service?
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
As you have already submitted the device to the service center for display replacement, the repair is still in progress. We kindly ask you to please wait until the service center informs you once the repair is completed. Alternatively, you can contact them directly for updates.
