Original topic:

S22 ultra S pen issues

(Topic created on: a week ago)
66 Views
Raman_Ghost
Active Level 2
Options
Galaxy S
My spen not taking the shots on camera i don't know why I restarted the phone and reset the spen as well got the issue after update my phone on one ui 7
6 Comments
akashbayyana
Active Level 5
Galaxy S
Your spen got expired
Get new one
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Raman_Ghost
Active Level 2
Galaxy S
Lol 😂😂
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akashbayyana
Active Level 5
Galaxy S
No problem after getting the solution please ping what was the issue
Even I am also facing the same issue 🙃
Raman_Ghost
Active Level 2
Galaxy S
Sometimes my spen works fine and taking shots on camera,sometimes it's not working maybe it's a 7.0 software issue before update it's works fine still my issue is not resolved...
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

You can just press the button once on the S Pen in the Photo mode of the Camera app.

If it does not work, then you can check the option is turned off. (If not enabled, turn it On)

Path: Settings > Advanced features > S Pen > Air actions > turn On Camera actions in the General app actions section

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send).

Warm Regards,
Samsung Customer Support

Raman_Ghost
Active Level 2
Galaxy S
Thank you so much for the response but sometimes it's works fine but it's a software issue.
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