#samsung / Commu ity members, my S22+ freezes and restarts automatically while browsing or scrolling throw screen, it is not restarting frequently by itself but whenever i use the phone it will start freezing at certain point and then restarts. Anyone faces similar issue? I am not sure if it is hardware issue or not. I have done a factory reset of this device couple of times, also i have cleared the root cache. Any solution for this issue?
Send an error report along with log files to customer support through this member's app, and Samsung will fix it in the next update. To do that, follow this procedure Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.
If you find this helpful, I'd appreciate it if you could Accept it as a solution. It helps others. Thank you 😊
Kindly complaint to Samsung customer care support through Samsung Members app as error report also send log files along with this error report for this issue and go to service center for check and resolves this issue. If you like please accept as a solution it's help to other users also, click on 3dots in my reply section and click on accept solution. Thanks.
As per your concern, you have already done the possible troubleshooting steps and the issue remains unresolved, we kindly request that you visit our service center. Our technical team will be able to inspect your device physically and provide you with detailed information and assistance.
