Original topic:

S22 plus Green line Issue

(Topic created on: 04-29-2024 09:27 AM)
785 Views
Nandhuss
Active Level 5
Options
Galaxy S
After the latest Security patch update ( April ) I got a thin green line on my S22 Plus.. My warranty expired on Sept 2023... Can I get a free screen replacement for this issue Since Its an Update issue
clickabit
Active Level 3
Galaxy S
Service center didn't accept my s22+ they said they had no guidelines regarding to this handset all you have to your own side . You wake up you voice against them in everywhere. That's the last way to do
Nandhuss
Active Level 5
Galaxy S
Yes bro.. Should file a complaint on consumer court
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clickabit
Active Level 3
Galaxy S
You msg them on twitter and mail them with details to the servicehead mail address and call toll free no and said them i want to talk with service head team i think they will co operate you
clickabit
Active Level 3
Galaxy S
You need creat pressure on them and don't talk with them politely because you are a customer and they are seller , at the end of the day you pay 78k
Nandhuss
Active Level 5
Galaxy S
Did all s22+ users facing this
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clickabit
Active Level 3
Galaxy S
No some my was s22+ and in my area i am the only one who suffered for green line
cs_member10
Expert Level 5
Galaxy S

Dear Samsung member,

Greetings from Samsung customer support.

As per your query, kindly follow the easy troubleshooting steps which might help to solve the issue.

Power OFF Galaxy smartphones and turn ON-
To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off.

Update device software (If Software update available): https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset the device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs. We request you to kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support.

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Nandhuss
Active Level 5
Galaxy S
These steps all are gimicks.. this is hardware issue brother
Nomad5
Active Level 8
Galaxy S
Are you being naive or trying to fool yourself that its a customer support. You are just making fun of ur products genuine owners. Stop these kinds of messages in the name of support. Its only irritating.
Nandhuss
Active Level 5
Galaxy S
Bro. So frustated.. less expensive phones also have free replacement .. then why s22+