S22 crashing every 5 mins

[kannyB]

December 2024 update really screwed up the device

[tooharsh4u]

Visit service center

[Wodehouse]

Crashing issue every 5 minutes on your Samsung Galaxy S22 can be caused by various factors, including software glitches, app conflicts, or hardware issues. Let's troubleshoot the problem together:

Software-Related Solutions
1. *Restart your phone*: A simple reboot can often resolve temporary software glitches.
2. *Update your software*: Ensure you're running the latest software. Go to _Settings_ > _Software update_ > _Download and install_.
3. *Clear cache partition*: Go to _Recovery mode_ (press and hold Power + Volume down), then select _Wipe cache partition_.

App-Related Issues
1. *Close unnecessary apps*: Regularly close apps you're not using to free up resources.
2. *Disable and re-enable apps*: Try disabling and re-enabling apps one by one to identify if a specific app is causing the issue.
3. *Uninstall recently installed apps*: If the issue started after installing a new app, try uninstalling it to see if it resolves the problem.

Performance Optimization
1. *Disable animations*: Go to _Settings_ > _Developer options_ > _Windows animation scale_, _Transition animation scale_, and _Animator duration scale_ and set them to _0.5x_ or _off_.
2. *Use the Device Maintenance feature*: Go to _Settings_ > _Device maintenance_ > _Optimize now_ to optimize your device's performance.

Advanced Troubleshooting
1. *Boot in Safe Mode*: Press and hold the Power button until your phone restarts. Release the Power button and immediately hold the Volume down button. If your phone boots in Safe Mode, it could indicate a third-party app is causing the issue.
2. *Perform a factory reset*: If none of the above steps resolve the issue, you may want to consider performing a factory reset. However, be sure to back up your data before doing so.

If none of these steps resolve the issue, it's possible that there's a hardware problem with your phone. You may want to visit a Samsung authorized service center for further assistance.

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[goodthings]

Kindly reset factory data with backup then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below mentioned troubleshooting steps, these may help in resolving your concern.

● Check space availability: Settings > Battery and device Care > Storage.

● Check RAM in your device: Settings > Battery and device Care > Memory.

● Check app cache: Settings > Device care > Storage > CLEAN NOW.

● Clear cache memory of a particular application: Settings > Apps > pick the app > Storage > Clear Cache.

● Close Background Apps.

● Remove third party application.

● Remove memory card: Apps > Settings > Device maintenance > Storage > More option > Storage settings > SD card > Unmount.

● Remove third party accessories.

● Kindly disable Power saving mode( if enable).

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

● You can reset your device by following the steps:

1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember password then advise to reset (Forgot password) your Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings. This will erase all data, including files and downloaded apps.

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support