S22 after update green line appear

[akbarali97]

Respected sir, I own a Samsung Galaxy S22 (SM-S901E/DS). Its serial number is RSCT41GQ4SA. IMEI (slot 1) - 359851990283858; IMEI (slot 2) - 351115620283854. I recently updated my mobile phone, and afterward, lines appeared on the display. The phone was working well before the update, but now it is showing issues. I request you to kindly review my problem and provide a solution. It is a premium phone, so I request that you allow my phone to be serviced at a service center. As it is likely a software glitch, I hope you will assist me. Sincerely,

[Visz]

After December security patch??

[ram_ram]

Sir same problem for my s22 mobile went to Samsung service center they examined my mobile for long time no damage they told me it cost 15k to change display. Go to service center get job card give complaint to Samsung service head.they will call you and tell your mobile is out of warranty so pay for the display. We have to wait some days to see Samsung does something to help it's customers

[Vaibhav_Nir]

I got a vertical line on my S22 Ultra bought in 2022 Nov just a week back, took it to samsung service center they refused replacement saying that only phones with horizontal green line at the top of the screen near front camera are eligible for free screen replacements, they are smart where as if you search on internet majority of the users face issue with vertical line and not with horizontal line, so they are robbing and cheating customers of hard earned money, better switch to iphones guys, wasted 1.2 lacs on this piece of **bleep**!t

[Vaibhav_Nir]

I got a vertical line on my S22 Ultra bought in 2022 Nov just a week back, took it to samsung service center they refused replacement saying that only phones with horizontal green line at the top of the screen near front camera are eligible for free screen replacements, they are smart where as if you search on internet majority of the users face issue with vertical line and not with horizontal line, so they are robbing and cheating customers of hard earned money, better switch to iphones guys, wasted 1.2 lacs on this piece of **bleep**!!t

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

At Samsung, we always aim to provide impeccable services to our customers, and we highly regret that you feel this way.

Please follow these easy troubleshooting steps which may help in resolving this issue:

● Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off. Kindly power buttons on the device after by pressing power for 5-7 seconds.

● Reset the device:
Note: Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite. Remember Google password before resetting the device because it required during initial setup. If you don't remember the password, then reset (Forgot password) your google account.

Settings > General Management > Reset > Temporary cloud backup or External storage backup > Factory data reset (This will erase all data, including files and downloaded apps.)

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[akbarali97]

Sir, I have already visited Samsung service. I have to pay for a new screen. When we buy a new phone, Samsung told us that we get four years of software updates. Software update features created a green line on the display. Who is responsible for this? Already, Samsung Galaxy S series phones have screen problems, like the S21, S22 Ultra, and S23 Ultra. The company is giving them a one-time screen replacement free of cost. That means it is responsible; the new update has a problem.

[SaranPosts]

Get your phone physically inspected by service center and get a confirmation that no physical damage is present. If everything is good proceed for other help options like writing to CEO or National consumer helpline in India.