Original topic:

S22 Ultra display software issue

(Topic created on: 06-02-2025 09:30 AM)
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SatDiv
Active Level 1
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Galaxy S
Hi friends, facing this weird software issue. I have a Samsung S22 Ultra. One side of my screen is going green completely. Screen s coming back to normal only if I switch on BatterySaver. Anyone facing similar issues after update?

@Samsung support team, please look into this and fix ASAP.

Attached video for your reference.

S22 Ultra Green Screen software Issue


16 Comments
cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

At Samsung, we always aim to provide impeccable services to our customers, and we highly regret that you feel this way.

Please follow these easy troubleshooting steps which may help in resolving this issue:

● Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off. Kindly power buttons on the device after by pressing power for 5-7 seconds.

● Reset the device:
Note: Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite. Remember Google password before resetting the device because it required during initial setup. If you don't remember the password, then reset (Forgot password) your google account.

Settings > General Management > Reset > Temporary cloud backup or External storage backup > Factory data reset (This will erase all data, including files and downloaded apps.)

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

SatDiv
Active Level 1
Galaxy S
Ok, let me try these steps over weekend and update the results here
0 Likes
Galaxy S
Okay, we will follow these steps.
0 Likes
praveen212
Active Level 5
Galaxy S
Screen ki lag gyi hai. Screen replace karva lo abhi free replacement hai.
Or koi solution nahi hai. Kyu karna hai wait
0 Likes
Galaxy S
एकदम सही बोला आपने, स्क्रीन की लग गई अब कुछ भी कर लो, सब मेहनत पानी में ही जाएगी। आखिर में नई स्क्रीन ही लगवानी पड़ेगी।
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Ravi2023
Active Level 4
Galaxy S
Only screen replacement is option . But beware service centre will hesitate to do freely and will ask you to pay.
0 Likes
Galaxy S
I think you are correct.
0 Likes