Original topic:

S22 Ultra White Screen Issue

(Topic created on: 12-16-2023 08:53 PM)
1408 Views
SanthoshCharan
Active Level 2
Options
Galaxy S
S22 Ultra, which is just 6 months out of warranty with no physical damage and no other issues turned to full white display all of a sudden!! I am very sure, it's a fault from Samsung production. Have seen other customers facing this recently. But Samsung blames customer how much level we escalate. Poor thing from Samsung!! No free replacement or discount for the mistake from their side! Can't rely on Samsung and it's S series anymore!!
7 Comments
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

Check your device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs. please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

0 Likes
Galaxy S
I have already visited the customer service centre and they told me that replacement of screen is the only option as it's completely blank white. So I had to pay and replace the display.
0 Likes
Anirudhani
Active Level 1
Galaxy S
You need to fight with samsung customer support as service center techinicans were unaware of these issues...
0 Likes
Galaxy S
I did. I explained them for 45 mins how this fault is on Samsung.. Just a waste of my time..
0 Likes
iampaw1
Beginner Level 2
Galaxy S
Same thing happened with me.
S22 ultra 1 year 2 months old, never dropped or pressed.
White screen appeared while watching reels. Then screen was completely white.

Looked like software issue.

Went to service centre, they said display has gone, even if you dropped 2-3 months back it cause a problem.

I paid roughly 22,000 to fix this at service center
0 Likes
Galaxy S
Yes. The same.
0 Likes
pankajrao
Active Level 1
Galaxy S

anyone have samsung s22 ultra mother board i need it i will pay you 

0 Likes