S22 Ultra Video Reconding Problem when (AUTO FPS Option turn ON) at (FHD60) Only

[Roshan5]

I have Visited Authorized Samsung Service Center and as per Engineer said to me all 4 Back Cameras and Display Replaced.

But Stil when i Record Videos at FHD60 and AUTO FPS Option is ON, when i record Video during Video Recording when i Move Phone and change Camera Lenses from 1x to 0.6x to 3x to Ultrawide then Same Problem Occurring. 

I have Check Another S22 Ultra Device own by Staff of Samsung Service Center but Same Probem Happened in his Phone with FHD60 with AUTO FPS Option ON.

[cs_member8]

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We apologize for the inconvenience you are facing And please follow the easy troubleshooting steps which might help to solve the issue.

Please follow the below steps:

Step1: From the home screen tap on Camera.
Step2: Tap on Settings.
Step3: Scroll up and tap on Reset settings.
Step4: Tap on Reset.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback >Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[Roshan5]

My concern already registered in Error report Section many times with Attached Video samples. But Problem Not Solved.

[Chintan26]

No such issue with my s22 ultra...fhd 60 and auto fps is on....i want to upload video but there is no option to upload video in comment...only images can be uploaded here

[Roshan5]

But i and Employee of Authorized Service Center Facing This Issue in S22 Ultra.
https://r2.community.samsung.com/t5/Galaxy-S/S22-Ultra-Video-Recording-issue-Auto-FPS-ON-at-FHD60-fp...
If i change different Lenses and Phone directions during Video Recording then Problem Occurring,

[Roshan5]

This is not my Post, Person Facing same problem
https://r2.community.samsung.com/t5/Galaxy-S/Horrible-experience-with-S22ULTRA-lately/td-p/11936401

[Roshan5]

Post from Another person. Same issue facing
https://r2.community.samsung.com/t5/Galaxy-S/Camera-Video-Recording-Bug-S22-Ultra/td-p/12497029

[Chintan26]

These samsung members app is useless. Until now they haven't solved my issue....actually everyone is facing this issue of fast charging bug since one ui 5 first launched. Samsung technicians knowledge is not up to the mark. 25/10/2022 i have submitted error report for the first time. 2 times after that forcthe same issue. Even visited local samsung service centre. They are clueless