S22 Ultra Sudden Display Issue

[techness]

I was using the device normally and suddenly the screen got white lines. No physical damage nothing. I am on latest update. See attached video.

[piyussh07]

Warranty period over?

[techness]

Yes, but I think they will replace it for free if no physical damage and we will have to pay just the labour charge as per the customer support conversation. Need to visit service center.

[samsun4]

They will find quecto damage and reject it

[techness]

But how can Samsung be such irresponsible it's their flagship phone and these kind of issues are coming in a year for most of the users. Even budget phones lasts 4-5 years with no issues.

[RĀJ]

Sad to know 😕

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

Check the device in safe mode: Power off the device>Press and hold the Power key for one or two seconds to turn on the device>>When the Samsung logo appears, press and hold the Volume down key.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

Kindly share the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support.

[techness]

Tried everything except factory reset but still same issue even when phone restarts I can see the white lines.