S22 Ultra - One Ui 6.1 ruined my phone

[Rohan-Ind]

Hi Team,

2 weeks back I updated my Galaxy S22 Ultra to One UI 6.1 as an OTA. The phone worked well for few days until it started becoming slow and randomly restarting. Now it's so laggy, sometimes it takes a few seconds for an app to open or the keyboard to appear when you want to type something on whatsapp etc

Today it went into a boot loop for 2 restarts until it started working again.

Such an amazing phone ruined by an update. With every restart the phone sends Samsung some logs.

Forums online are filled with super negative reviews of samsung phones after this update.

My phone is out of warranty and whatever needs fixing should be fixed by Samsung foc as its their update which ruined the phone. 

Has anyone faced similar issues?

[goodthings]

Kindly reset factory data with backup then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

Your's most welcome to here.

[Gaming6698]

I an facing similar issue with slow battery charge and fast drain after one ui 6.1 update for Galaxy F23 5G

[Prashantbgh]

Right...after update my phone have display problem but Samsung did a physical inspection and change my display free of cost. Thanks to team for that. Although it was out of warranty

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

Galaxy device slow, lag issue: https://www.samsung.com/in/support/mobile-devices/why-is-my-phone-slowing-down-and-how-can-i-speed-i...

Galaxy device restart issue: kindly follow the easy troubleshooting steps which might help to solve the issue.

Kindly use genuine Samsung charger.
Note: We always recommend to use genuine Samsung charger for charging your device.

Disable auto restart function
There are two methods to disable auto restart function
Method 1: Navigate to apps screen and tap on Settings>>Tap on General management>>Tap on Reset>>Disable Auto restart (if enabled)>>Auto restart disabled.
Method 2: Go to "Settings">>Tap on "Battery and device care">> Tap on Three dots>> Tap on "Automation">>Disable "Auto restart at set times" if enabled

Check the device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

If you are facing this issue after installing any new application, then uninstall that application.
Please follow the steps: Navigate to apps screen and tap on Settings>>Tap on Apps>>Tap on desired app>>Tap on Uninstall>>Tap on OK.

Update device software (If Software update available): https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset the device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[kaslokesh]

You can do one thing... do a formating and software updation at Samsung service center.
Do take a backup of your phone.

Also, just use it as fresh without downloading any apps from playstore. Just observe how your devide is responding.

I had loaded One UI 6.1 in my s22 Ultra at service center and it is running quiet smoothly.

Just take care of what apps you are loading and what websites are you surfing.

[Raj_78]

My One UI 6 S22 Ultra (On May security patch) went into bootloop randomly before 72 hours, then kept on restarting (showing only Samsung logo, no lockscreen) for around 24 hours. Then i tried few button combinations, managed to get into download mode. It showed the Download mode screen and after that it's totally dead. Not even getting charged. I'm from India, out of warranty. Service centre is saying motherboard failure. Motherboard replacement costs Rs.41k (~$500). Not doing it. Samsung must replace affected device motherboards for free, else why would I buy a phone that costs like a vehicle if they cannot provide peace of mind to customers?

[vickytams]

Man, I have also faced exactly the same issue 2 months ago... It was almost a war between me and service center.. I thought I was the only person who faced this until I saw your compliant... Samsung marketing team thinks S22 Ultra users can easily afford another S24 Ultra if the device is dead by software update... We individual should raise a voice... I've been in a mentally sick condition due to this issue, the carelessness of samsung to their flagship users should be notable thing across the globe.

[Raj_78]

Absolutely, agreed. In India, even the costliest Samsung Care+ plan covers only upto 2 years. So if one has problem after 2 years, even with Samsung care+ bought they remain helpless. Samsung promises 7-8 years of updates to flagships, but what's the point if the phone itself survives for only 2 years?