Original topic:

S22 Ultra - Massive battery drain after latest update

(Topic created on: 09-15-2024 07:46 AM)
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ashara-dayne
Active Level 4
Options
Galaxy S
I'm seeing a massive battery drain issue with my Samsung Galaxy S22 Ultra after the latest software update, which I believe was the August security patch. I had zero battery issues prior to this, with the battery lasting anywhere between 2 or 3 days on a single charge with moderate usage. After the update, the battery simply and inexplicably drains, even the phone is left completely unused, and will not last for more than a few hours. I have checked to see if there are any apps responsible, and the Device Care feature informs me that there are no such apps, and that performance is optimised.

Anyone else facing this problem?

6 Comments
drsid
Active Level 4
Galaxy S
Background application should be not run ,schedule your phone to reboot everyday in night ,use device care in every 30 min ,if you are counting multiple non samsung smart device dnt use ,use only samsung smart watch,samsung buds it's optimize your phone
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ashara-dayne
Active Level 4
Galaxy S
Nah, I can't afford to reboot my device every night, as the phone doesn't actually start up until it is unlocked post the reboot, and I am dependent on multiple apps in the morning. And who in the world has the time to go on Device Care every 30 minutes?! This isn't an issue with apps and reboots, but with the software itself, as I've mentioned, and Samsung need to fix this from their end.
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you kindly perform the following steps to resolve your issues. However, we are taking your valuable feedback regarding this.

Galaxy device Battery drain issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

0 Likes
ashara-dayne
Active Level 4
Galaxy S
This is not a problem with the device, but has something to do with the software itself. As I've stated, there were no problems with the battery until just a few days ago, and started appearing all of a sudden after the update.
CaptAjay
Active Level 3
Galaxy S
I agree to that.
CaptAjay
Active Level 3
Galaxy S
Day by day #samsung becoming pathetic. My watch 4 stopped working suddenly and now this phone's battery drains so fast.