S22: Network issues in eSim

[Nilesh_Shah]

I switched to eSim on my Jio number 10 days ago. Since then I am having issues with my network.. so many dropped calls, network loosing, internet not working etc.. are the big issues.

I was not having so many issues earlier on physical sim.

Am I alone having this issues then missing some settings. Please advise.

If it is general esim problem, then I must switch to physical sim. Any suggestions? 

[babatherockstar]

No issues in esim

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. To resolve your device network issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[jpskurukshetra]

Same problem in esim.
Network issues: call drops and internet fluxtuations

[Nilesh_Shah]

Agreed. While Samsung & Jio says there is no difference, in real life esim has problems. I changed back to Physical sim and have no issues now. I am in metro city and still had problems. Worried how esim performance would be in small villages.

[dax27]

I am also having same issues with e sim I am using both sims on jio network
In Sim 1 I have physical jio sim which always stay connected to 5g network and on same spot eSim is connected to 4g networks

[Nilesh_Shah]

I know. I have changed to Physical Sim and it is all good now.

[swapnil]

Facing same issue when i hv started using the esim, i hv two physical sim and one esim, at one time my sim slot 1 sim is always on and i can either choose between second slot sim turned or esim sim.... But since when i started using esin all my sim are dropping network all the time... there is pathetic and very low indoor network.. internet doesn't work...not sure why @samusng have not fixed this yet.... I have also shared the logg and created ticket by reporting issue from the samsung members app but no response yet
..all of you please i request you to raise this issue on Samsung members app so that they can take conginzance of this serious issue...