Resolved! Solved

Original topic:

S22 Camera drains the battery

(Topic created on: a month ago)
86 Views
BadaSam
Beginner Level 3
Options
Galaxy S
My S22 mobile drains the battery very rapidly while using the camera for clicking pictures. Is it normal, is there a way to fix it?

1 Solution


Accepted Solutions
Solution
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. Meanwhile turn off location when necessary open than close,stop all background apps, remove unused apps also put unused apps deep sleep or sleep mode, stop adaptive brightness, use 60 Hz.refresh rate of display, use dark mode. Always charge your's battery from 15 % To 85 % for long life and better performance. If you like please accept as a solution it's help to others users also, click 3dots in my reply section and click on accept solution. Thanks.

View solution in context

9 Comments
Solution
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. Meanwhile turn off location when necessary open than close,stop all background apps, remove unused apps also put unused apps deep sleep or sleep mode, stop adaptive brightness, use 60 Hz.refresh rate of display, use dark mode. Always charge your's battery from 15 % To 85 % for long life and better performance. If you like please accept as a solution it's help to others users also, click 3dots in my reply section and click on accept solution. Thanks.
BadaSam
Beginner Level 3
Galaxy S
Thanks for your advice. Will follow it👍
goodthings
Expert Level 5
Galaxy S
Your's most welcome 🙏.
0 Likes
goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
0 Likes
ersumit
Active Level 1
Galaxy S
Camera drains battery more than any other apps. Its very normal. However if it is unusual draining you are talking then get it checked.
0 Likes
mHappiee
Expert Level 5
Galaxy S
Maybe... S22 has smaller battery, so prolonged usage like 5-10 min of camera use might make the device warm and reduce battery.
0 Likes
SureshRajanS
Active Level 4
Galaxy S
Yes same problem in s21 fe also
0 Likes
Navneeth_nr
Active Level 3
Galaxy S

My S22 has the same issue its due to the low battery capacity and the 8gen1 processor which consumes much more battery.

0 Likes
cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

We want to inform you about the Samsung Members app (Battery Status (Battery life + Battery Capacity).
You can check the "Battery Status (Battery life + Battery Capacity)" test using the Samsung Members app.

Battery life depends on how the battery is used. Note that different devices have different battery life. The expected battery life for your model can be found in the manual.

We would like to inform you about the standard charging procedure (charge in one go instead of charging many times as it affects the life span of the battery and battery performance).

Charge in one go instead of charging many times as it affects the life span of the battery and battery performance
Check device network fluctuation.

Kindly check whether the mobile network fluctuates frequently or if the network signal is low in your area. In both cases, the battery will drain considerably fast.
Recommendation: We recommend you avoid using it in areas with low network/fluctuation.

Reduce display brightness level.
Kindly set the device display brightness in auto mode (If available).
Adjust screen timeout settings: Settings > Display > Screen timeout > Select minimum screen timeout.

Check and update the App: Kindly check which application or interface is using more battery from device care. And try to update the app or avoid using that app.

Turn off auto sync of e-mails, app data, etc.
We request you turn off the auto sync option, it will stop the synchronization of the device with the server & reduce the battery drainage.
The steps to turn off auto sync are:
1. Swipe down on the home screen to open the notification panel.
2. Turn off the auto sync option.

Reset the camera settings: Home screen tap on Camera>Settings>Reset settings>Reset.
Clear camera application data: Apps>Camera>Storage>Clear Data.
Check app cache: Settings > Apps > Camera> Storage > Clear Cache.

Check your device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/Samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

0 Likes