Original topic:

S21+ wifi calling issue on sim1

(Topic created on: 12-31-2023 02:13 PM)
274 Views
sikku1995
Active Level 4
Options
Galaxy S
After the recent update the wifi calling on sim1 is not activating as sim2 able to get activated.That is the last option which i will get calls because the worst network coverage in samsung when compared with other handsets.
3 Comments
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. This will help us to further investigate and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

0 Likes
KingSudip
Active Level 4
Galaxy S
Are an **bleep**, it happens randomly so how can we take log or screen or whatever at that,, The wifi calling on SIM 1 keeps turning off automatically
sikku1995
Active Level 4
Galaxy S
Please,release the bug fix for wifi calling