S21 ultra Main camera autofocus issue

[ajinmon]

I was having main camera autofocus issue in my s21 ultra device, I have visited service centre and they're saying to replace the camera module, and thats so costly also. Is there any way to make it work because i usually depend on the main camera for photography. It shows the built quality issue of this flagship phone

[Rajeevpr]

Yes, try this as a solution
Open the Camera app, then tap the Settings icon at the top left corner. Step 2. Tap the switch next to Tracking auto-focus to turn it off. If your camera still won't focus, resetting the camera to its default settings may also be a solution.

[ajinmon]

I have tried that also and also the service guys resetted the whole phone program once again...

[Rajeevpr]

Any recent update ???

[ajinmon]

August

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support

As per your issue, we request you to report the problems of your Samsung smartphone with a log file. Please share the device log file within 15 minutes of the issue occurrence by using the error report option via the Samsung Member application. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support.