Original topic:

Autofocus issue

(Topic created on: 12-02-2021 04:24 PM)
299 Views
ShivaDelics
Active Level 2
Options
Galaxy S
Hello  there , i have a galaxy s20 plus and i am facing autofocus issues while switching to telephoto lens which 64mp. It is clearly visible that the camera struggles a lot to focus on the objects.
I tried resetting(Factory reset) the phone also but doesn't work. Is this happening with anybody else? 
And if you know the solution to it kindly respond back.
3 Comments
Galaxy S
This is the issue with all the devices having bigger camera sensors.

Sadly no one can do anything about it.
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ShivaDelics
Active Level 2
Galaxy S
😢😢😢 tf did we pay 70k for
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cs-member13
Expert Level 4
Galaxy S


Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please visit this mentioned link to resolve your device issue: https://www.samsung.com/hk_en/support/mobile-devices/how-to-use-selective-focus/

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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