Original topic:

S21 plus face recognition problems

(Topic created on: 04-08-2021 01:48 PM)
610 Views
Mananmaheshwari
Active Level 3
Options
Galaxy S
The face recognition on s21 plus is very bad, it does not work many times..
Please do something in the software update.... 
6 Comments
madieur
Active Level 4
Galaxy S
Don't expect a non-Apple device to recognize your face. Even Apple also doesn't garantee precision.
0 Likes
Galaxy S
I am not asking for 100% precision.. It doesn't work properly in broad day light as well
0 Likes
madieur
Active Level 4
Galaxy S
I would suggest you to sell your phone. Switch to a better brand like Sony or Nokia. I am also selling my device.
0 Likes
Galaxy S
You have s21 plus?
0 Likes
AYush2313
Expert Level 1
Galaxy S
S21 series are getting new updates for Face recognition in some region wait until u receive
0 Likes
Samsung_Support1
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes