Original topic:

S21+ overheating and stuttering

(Topic created on: 09-20-2021 03:17 PM)
Azurous
Active Level 1
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Galaxy S
I recently bought a s21 plus around 3-4 weeks ago. Ive recently noticed after the last update that the device is really slow and stuttery the device can hang when opening notification or quick settings. Normally when this happens the device isnt hot. Can someone advice me on what to do or is this a common issue with the recent patch. Because this isnt enjoyable.(phone was running fine before the previous 2 patches)
6 Comments
Al7areth
Active Level 4
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Galaxy S
First, use the in-built device care and clean your phone using it, second, download the battery temperature app to get notified if your phone overheats.
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Azurous
Active Level 1
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Galaxy S
This will tell ne when it overheats but doesnt fix the stuttering and laggy UI when the phones at normal temps
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Al7areth
Active Level 4
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Galaxy S
Make sure to check the software update, maybe the UI needs an update
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Azurous
Active Level 1
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Galaxy S
Software is up to date its only after the 2 previous patches that my phone started acting out
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Al7areth
Active Level 4
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Galaxy S
Then go to a Samsung store and they will check it out and find the problem, because that (personally) never happened to me.
Samsung_specialist
Community Manager
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Galaxy S

Hi, 

For assistance, please visit one of our authorized Service Centers to check it for you. You may refer to the link it will guide you to the nearest service center to your location https://www.samsung.com/ae/support/service-center/

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