Original topic:

S21 fe line issue in display after 16 march 2025 update

(Topic created on: 03-19-2025 08:12 PM)
266 Views
shashidude1053
Active Level 3
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Galaxy S
There are crooks in care
My phone's display broke from corner (1 year ago) and they said issue occurred due to damage and no dents to be on body.
How many peoples on earth whose mobile don't have a dents even after 3-4 years of use.
They said आपके फोन पर कोई भी गिरा हुआ निशान नहीं होना चाहिए 
Agar Line aani hoti to damage hone par kyu nhi aayi, update k baad hi kyu aayi.

I am satisfied with my phone's damage display but not satisfied with 4 lines in display.



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4 Comments
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As you have already connected with our service team, they have guided you after inspecting the device. According to Samsung policies, please be informed that charges for repair are applicable for physical damaged product. We recommend that you kindly coordinate with the service team for any further assistance regarding this matter.

They will ensure you receive original parts at a genuine cost, along with a service invoice.

Warm Regards,
Samsung Customer Support

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